JJ Kavanagh & Sons is Ireland’s largest privately owned coach operator, based in Urlingford, Co. Kilkenny. The business runs more than 300 services daily, carrying over 3.5 million passengers a year. Managed IT support for transport and logistics businesses at this scale runs as an ongoing, day to day relationship. A fleet, its drivers, and its depots depend on technology working every single day.
A coach operator this size runs on more than the vehicles themselves. Booking systems handle customer data and payments. Dispatch software keeps routes and schedules on track. Drivers need connectivity on the road, and depots need it too. Cybersecurity and monitoring protect all of it. Exposed systems put customer bookings and payment data at real risk. A missed booking or an offline system costs a coach operator real money the same day it happens. Ongoing managed IT support for transport and logistics businesses covers all of these systems together, as one connected setup.
We find Hybrid as strong partners. The implementation of WiFi has been a great addition to our fleet. Paul and his team have always handled our technology problems with great care. They helped us move with the modern demand for IT solutions in the coach logistics business and we look forward to working with them in the future.
Paul Kavanagh
Director, JJ Kavanagh & Sons
JJ Kavanagh & Sons’ experience shows what an ongoing IT partnership looks like for a transport and logistics business. WiFi across the fleet is one part of that, alongside handling day to day technology problems as they come up. Always available, always handling issues properly, that combination separates a support contract from an actual partnership.
Explore Proactive Managed IT Support for Irish businesses with fleets and multiple sites. Find out more about Cybersecurity and Monitoring for connected systems on the move.