Purchase 2 hours of prepaid tech support:
€500 per 2 hours
Prepaid Tech from Hybrid gives you direct access to our support team, with expert help whenever you need it and the freedom to buy only the time you use.
This is a fixed 2-hour bundle, designed for customers who aren’t on a support plan but still need reliable, professional assistance. We’ll do everything we can to assess and resolve your issue within the time purchased. If more time is needed, you can choose to upgrade to our Partner Programme Complete support plan.
How it works:
- One-time purchase of 2 hours
- Time is tracked in 15-minute intervals
- Unused time stays valid for 3 months
- Available to customers without a support contract
- Pay securely by credit card, anytime
You decide when to use it, and we'll be ready when you do.
Upgrade to Partner Programme Complete
Trusted Security. Proactive Support. Strategic Growth.
Partner Programme Complete includes:
- Speak to an Engineer immediately, 1800 911 000 press 1 for support
- Technology Alignment Manager assigned to keep your security and business processes current.
- An award-winning Managed Service Provider
- Ongoing audits and cost-saving insights
- Protection for your people, devices, and data
- Support with network, hardware, cloud, comms, and BCDR.
It's a smarter way to manage IT, with consistent support, full visibility and proactive care that keeps your business moving.
Response Time Guarantee:
We aim to respond to all prepaid support requests within 2 hours.
Need urgent help?
Phone support may be available depending on technician availability.
Please call 1800 911 000 or email support@hybridtp.ie to confirm.
